Letter Sample #14 – You have left a bag at the hotel

GT Writing Task 1 (Letter Writing) Sample # 14

You should spend about 20 minutes on this task.

You have just spent a weekend staying at the Lilo Hotel in Adelaide. When you get home you find that you have left a bag at the hotel.

Write a letter to the manager of the hotel. In your letter:

  • introduce yourself
  • describe the bag and its content
  • describe how you left your bag and what action you would expect from him/her.

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,


Model Answer 1:

Dear Sir or Madam,

I am Laura Bicker, originally from Brisbane, is a regular guest at your Lilo Hotel in Adelaide. Whenever I visit Adelaide, I stay at your hotel. I checked out of your hotel last Monday and unfortunately left a bag. I am hoping that you would send it to my home address via the Australia Post.

Recently I enjoyed my stay at your hotel from 14th April to 21st April and I was in room 354. I rushed to check out as I was getting late for my flight and thus forgot a bag in the room. It is a coffee colour leather bag, common among frequent travellers, and medium in size. The bag is around 30×40 cm in dimension. This bag contains some important documents, a travel charger, an Amazon Kindle and a few costumes. I must have left it on the table in the room I stayed in.

I would like you to mail the bag with its contents to my address, the same address I am sending this letter from, and I would prefer the Australia Post as the courier. I would bear the cost incurred.

Thank you for your kind cooperation. I look forward to hearing from you soon.

Yours faithfully,

Laura Bicker


Model Answer 2:

Dear Sir or Madam,

My name is Benjamin Tyler, and I was a guest at your hotel in room 133 during the last weekend. Of course, it was a very busy weekend for me just it always is. So, anyway, I left your hotel hurriedly because of an urgent call from my work, and as such, I just couldn’t gather all of my belongings in time.

And, as a result, after coming back to my home (which is quite a far away distance from your hotel), I found that I was missing one of my bags with some important payroll documents, a mobile phone and a few casual dresses in it. So, I immediately called your hotel receptionist, and he assured me that he had the bag in his possession.

It is a light-weight small handbag in brown colour. It also has my company name (Mercy Medical Corporation) and the address tag attached to it.

Now, I understand that you are a busy person, and you need to attend other priorities as the manager of a large hotel. But, if you somehow manage to courier me the bag at your earliest convenience to my company address, I would really appreciate it.

Yours faithfully,

Benjamin Tyler

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