GT Writing Task 1 (Letter Writing) Sample # 38
You should spend about 20 minutes on this task.
You have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect.
Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
You should write at least 150 words.
You do NOT need to write your own address.
Begin your letter as follows:
Model Answer 1:
I am writing in response to a letter from your bank dated 16th June 2018 regarding an overdrawn amount $240 from my account. The information provided in the letter is inaccurate as I have sufficient fund in my account and $70 as an overdrawn fee is hence irrelevant.
I am Stephen Dorn and I maintain an account with your bank for the last 4 years. My account number is 045871210 which have an available balance of $4800 till date. The letter I received stated that I withdrew $5040 on 25th May from an ATM machine but the account number provided in the transaction details is not mine. This must have been a mistake from your end.
I enclose the transaction record of my account so that you can immediately notice the error. Since I have not exhausted my account balance and did not overdraw, the $70 charge is not applicable to me.
I would request you to counter-check the information and reply me at your earliest. Please advise your bank personnel to double-check the transactions records before dispatching any official letters to customers.